Terms of service

WingsPath is an aviation management platform provided by Savanna Avia Ltd, a company registered in Kenya and based in Nairobi, Kenya. It is offered as modules — continuing airworthiness, flight operations, training and crew — and an organisation takes only the modules it needs.

The platform is in early access. We onboard organisations individually, features continue to be added, and some parts of the platform are built but not yet switched on. We will tell you what is live before you rely on it.

• Accounts are for named individuals. Do not share an account or its password.
• Your organisation's administrators decide who joins, what role each person holds, and which aircraft each person may see.
• You are responsible for what happens under your account. Tell us at once if you believe it has been used by someone else.
• We may suspend an account that is being used to attack, overload or gain unauthorised access to the platform.

Your organisation keeps ownership of everything it puts into the platform: documents, maintenance records, crew and training data. We claim no ownership of it. We use it to run the service for you, and for nothing else.

We may use anonymous, aggregated information about how the platform is used — for example how long a process takes — to improve it. That information never identifies your organisation, your people or your aircraft.

The platform reports on the records it holds. If a record is missing, out of date or wrong, the status it shows will be wrong too. Your organisation is responsible for the completeness and accuracy of the records it uploads and enters.

Where the platform extracts information from a scanned document, a person in your organisation must review and approve it before it becomes part of the airworthiness record. We build it this way on purpose, and that review is your responsibility, not ours.

You agree not to:

• Attempt to reach data belonging to another organisation.
• Probe, scan or test the platform's security without our written permission. Reporting a vulnerability you found in good faith is welcome — see our security page.
• Copy, resell or make the platform available to a third party that has no agreement with us.
• Upload malicious files, or content you have no right to upload.
• Use automated means to extract data at a scale that degrades the service for others.

We work to keep the platform available and we back it up nightly, but we do not currently publish an availability guarantee. We will not quote a figure we have not measured over a meaningful period. When we commit to one, it will be in a written agreement, not on this page.

Planned maintenance is announced in advance where we can. Support is provided during Kenyan business hours through the contact route below.

Fees are agreed in writing with each organisation before the service begins. Prices are not published. Unless your agreement says otherwise, fees are invoiced in advance and are payable in the currency stated on the invoice.

Each of us will keep the other's confidential information confidential, and use it only to perform this agreement. This does not apply to information that is already public, or that one of us is legally required to disclose.

To the extent the law allows, Savanna Avia Ltd is not liable for indirect or consequential loss, loss of profit, loss of contracts, or loss arising from a decision taken on the basis of information in the platform where the underlying record was incomplete or incorrect.

Our total liability in any twelve-month period is limited to the fees paid by your organisation in that period. Nothing here limits liability that cannot be limited by law, including liability for fraud or for death or personal injury caused by negligence.

Either party may end the agreement in accordance with its written terms, or on reasonable notice where no term is stated. We may suspend access immediately if the platform is being misused in a way that threatens other customers.

When the agreement ends, your organisation may request an export of its data, and we will provide it. We will keep the data available for a reasonable period to allow the export, then delete it, except where we are required to retain something by law.

We may update these terms. The date at the top of the page shows when they last changed. If a change materially affects your rights, we will tell your organisation's administrators directly before it takes effect.

These terms are governed by the laws of Kenya, and the courts of Kenya have jurisdiction over any dispute arising from them.

For questions about these terms, use the contact form at savannaavia.co.ke. We answer within 7 working days.